HBT provides a non-transferable warranty to the purchaser of HBT hardware product purchased from an authorized reseller. Corsair warrants that the product will be free from defects in material and workmanship for a specified period commencing on the date of purchase. The warranty period will vary by specific product, as identified in your user documentation or on the product package. In the event any of these warranty periods differ, the longest specified warranty period will apply.
Except where prohibited by applicable local law, this warranty is limited to the original purchaser and is non-transferable. This warranty provides you with specific legal rights, and you may have additional rights that vary under local laws.
How to Make a Warranty Claim
Before submitting a warranty claim, we suggest you contact our technical support group or visit our website and review the support section for technical assistance. A simple fix for your problem may be found there.
Valid warranty claims should be processed through your point of purchase during the first thirty (30) days after purchase. This period may vary depending on where you purchased your product; please verify the return policy with the retailer where you purchased your product. Any warranty claims that cannot be processed through your original point of purchase should be addressed directly to HBT. Our customer service contact information can be found on the web at __HBT RMA link__ or in the documentation included with your product.
Returning Your Product
In the event that you need to return your HBT products for repair or replacement, HBT will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your product without prior approval from HBT. Any product returned without a valid, unique RMA# will be refused and returned to the sender at the sender’s expense. To avoid problems at the time of receipt, clearly write your RMA# on the outside of the package and include a copy of your RMA confirmation e-mail within the package.